Refund Policy

Effective Date: 12 February 2025

At Creative School, we are committed to providing high-quality IELTS preparation courses. If you are not satisfied with your purchase, we offer refunds under the following conditions:

1. Eligibility for Refunds

• Refund requests must be made within 30 days of purchase.
• You must not have watched or accessed more than 10% of the course content.
• Refunds apply only to one-time purchases and installment plans; subscription fees are non-refundable.

2. How to Request a Refund

To request a refund, please email us at refund@creativeschooledu.com with your purchase details and the reason for the request. Our team will review your request and respond within 5-7 business days.

3. Non-Refundable Cases

• If you have accessed more than 10% of the course.
• Refund requests are made after 30 days of purchase.
• Subscription payments, as are billed on a recurring basis.
• Any violations of our Terms and Conditions.

4. Processing Refunds

• Approved refunds will be processed to the original payment method within 7-10 business days.
• Any applicable transaction fees may be deducted from the refund amount.

For further assistance, feel free to contact us at info@creativeschooledu.com